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Engaged clients buy faster, stay longer, and advocate for you passionately. Why? Because they have positive memories of working with you - be it from a superb product, excellent support, helpful content, or exceptional interpersonal experience. In short, engaged clients are characterised by having a positive relationship with your business.
This 30-minute webinar will highlight the importance of tracking and scoring your relationships with clients. Sam will focus on:
- What relationship analytics are
- How to protect revenue streams using relationships analytics
- Why relationship analytics drive effective account planning
- The role that relationship analytics can play in winning new business
- How to start using relationship analytics
